This Cookie Policy explains how TradeWind Shipping Limited uses cookies and similar technologies when you visit and use our platform at tradewind.express. This policy should be read alongside our Privacy Policy.
We comply with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR when using cookies and similar technologies.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, to provide information to the website owners, and to improve the user experience.
Similar technologies include local storage, session storage, and pixel tags, which function in a comparable way. References to “cookies” in this policy include these similar technologies.
2. Cookies We Use
We categorise our cookies into the following types:
- Essential cookies — required for the Service to function. These cannot be disabled.
- Analytics cookies — help us understand how visitors use the Service. These are optional.
- Third-party cookies — set by our service providers for specific functionality.
3. Essential Cookies
These cookies are strictly necessary for the operation of the Service. Without them, the platform cannot function properly. Under PECR, we do not need your consent to use these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session so you remain logged in as you navigate the platform | Session (cleared when you close your browser) or up to 30 days if “Remember Me” is selected |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Records your cookie preference choices | 12 months |
4. Analytics Cookies
We may use analytics cookies to understand how visitors interact with the Service, which pages are most popular, and where users experience issues. This data is aggregated and anonymised.
As of the date of this policy, we do not use third-party analytics services such as Google Analytics. If we introduce analytics cookies in the future, we will update this policy and seek your consent before setting them.
We may collect anonymised, aggregated usage data through our own server logs (such as page views and API request counts). This does not involve setting cookies on your device and is carried out under our legitimate interest in improving the Service.
5. Third-Party Cookies
5.1 Stripe
When you interact with our billing and payment pages, Stripe may set cookies on your device for fraud prevention, payment processing, and security purposes. These cookies are essential to the payment process and are governed by Stripe’s Cookie Policy .
| Cookie Name | Purpose | Set By |
|---|---|---|
| __stripe_mid | Fraud prevention — identifies your device across Stripe-powered payment forms | Stripe |
| __stripe_sid | Fraud prevention — session-level device identifier | Stripe |
5.2 XCover
If you interact with shipping insurance options powered by XCover, they may set cookies for session management and fraud prevention. These cookies are governed by XCover’s own privacy and cookie policies.
6. Managing and Rejecting Cookies
You can manage your cookie preferences in the following ways:
6.1 Browser Settings
Most browsers allow you to refuse or delete cookies through their settings. The method varies by browser:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
6.2 Impact of Rejecting Cookies
If you reject or delete essential cookies, you may not be able to log in to the Service or use certain features. Rejecting analytics cookies (if any are introduced) will not affect your ability to use the platform.
6.3 Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. As there is no industry consensus on how to respond to DNT signals, we do not currently alter our practices when we receive a DNT signal. If this changes, we will update this policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time, particularly if we introduce new cookies or change our analytics providers. Changes will be posted on this page with an updated “Last updated” date. Where changes are material, we will notify you via the Service.
8. Contact Us
If you have questions about our use of cookies, please contact:
TradeWind Shipping Limited
Email: privacy@tradewind.express